Privacy Policy

Overview

We respect your personal information and value your trust. This page describes how we collect, use and protect your information when you visit our website and place orders with us. This policy applies only to data collected on our website and does not apply to content or services from external websites linked on our site.

Information We Collect

We collect information that you actively provide when you create an account, place an order, send messages through our Contact Us page or share feedback. This information can include your name, email address, delivery address, phone number and payment related details.

We also collect basic browsing information automatically as you explore the site, including device type, browser details, pages you view, time spent on pages and your navigation path across the website. This information helps us understand visitor habits and improve our store experience.

How We Use Your Information

We use your personal information to process and fulfill your orders, arrange shipping and manage returns and refunds. We use your contact and delivery details to send order updates and delivery notifications.

We use your information to reply to messages submitted through our Contact Us page and provide customer support for any issues related to your purchases.

We may use your contact information to share updates about new products, collection releases and special offers. You are able to stop receiving these marketing communications at any time.

We also use collected browsing information to analyze website performance, fix technical issues, expand our product range and create a smoother shopping experience for all visitors.

Sharing Your Information

We never sell your personal information to any third parties.

We may share necessary information with trusted service providers who help us run our business. These partners assist with payment processing, package delivery and website maintenance. They are only permitted to use your information to complete services for us and cannot reuse your data for their own separate purposes.

We may release your information when necessary to protect our safety, property or the safety and rights of other users and the public.

Data Security

We take practical steps to protect your personal information. We use standard security measures to guard your data from unauthorized access, loss, misuse and alteration. Even so, no online data transmission or electronic storage method can be guaranteed fully secure.

Your Rights

You have the right to view the personal data we hold about you. You can request corrections if any of your stored information is inaccurate. You may also request that we delete your personal data saved within our system.

You can adjust your marketing preferences and choose whether to receive promotional messages. If you wish to exercise any of these rights, please get in touch through our Contact Us page.

Data Retention

We keep your personal information only for as long as needed to meet the purposes laid out in this policy. We retain order records to complete transactions, manage returns, process refunds and handle customer service requests. When your data is no longer required, we securely remove it.

Third Party Websites

Our website may contain links to external websites. We do not control these outside sites and take no responsibility for their information handling practices. We recommend reviewing the privacy statements of any third-party site before sharing your personal details there.

Changes to This Policy

We may revise this privacy policy from time to time. Updates will be posted on this page. Your continued use of our website after changes are published means you accept the updated policy. If you have questions about this privacy policy, please contact us via our Contact Us page.